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You are here: Home > Child Support Services > Enforcement > What OCSS Does Not Do

What OCSS Does Not Do

The functions of the Office of Child Support Services (OCSS) are establishing parentage and Support Orders, enforcing Support Orders, and collecting/disbursing support. We are governed by the Ohio Revised Code and the Ohio Administrative Code, which outlines the limitations of OCSS. Although OCSS handles most issues associated with your support case, we do not handle all issues that may arise. Below you will find a list of things that OCSS does NOT handle.

OCSS does NOT:
  • Deal directly with issues of visitation and/or custody (See Custody information sheet).
  • Offer and/or dispense legal advice. This should be handled by a private attorney or by contacting Juvenile or Domestic Court directly (See Important Contact Information sheet).
  • Provide representation for the Obligor or Obligee at court hearings. Although the OCSS will have prosecutors present at court hearings, he/she represents the OCSS, NOT the individual Obligor or Obligee.
  • Provide copies of Journal Entries for Domestic or Juvenile Court Orders.
  • Assign different Support Officers for the Obligor and Obligee on the same case. There is one Support Officer assigned to each case. That Support Officer is a neutral party responsible for the enforcement of the Support Order(s). They do NOT take sides and they do NOT represent either party.
  • Give credit for direct payments (payments made outside of the OCSS). By law direct payments are considered a gift.
  • Dictate or verify how support is utilized. (i.e. rent, utilities, food, clothing, etc.)
  • Use a current spouse’s income to determine support obligation(s). An Obligor’s and/or Obligee’s current spouse’s income cannot be used when determining the support obligation (See Modification information sheet).
  • Discuss a case with a third party without receiving prior written consent of the Obligor or Obligee.