All County buildings are currently closed to the public. Please visit our Online services page for resources and information. Cuyahoga County Justice Center, Juvenile Justice Center, Courthouse, and Board of Elections remain open for essential functions.

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Cuyahoga Job and Family Services

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Coronavirus: What You Need to Know

Coronavirus Alert: Due to COVID-19, all County buildings are currently closed. Please access services online or by phone. View a list of important websites and phone numbers where you can reach us and access services.

Important COVID-19 Updates from CJFS: Due to COVID-19, CJFS is working to consistently provide updates regarding procedures and resources:

Suspension of Work Activity Requirements Press Release 03/16/20

Notice of CJFS Building Closure 03/18/20

Extension of SNAP Certifications and Medicaid Renewals Press Release 03/26/20

Ohio Benefits Self-Service Portal Flyer

Eligibility Contact Center Call Back Flyer

Eligibility Contact Center IVR Prompts Flyer

Immediate Job Openings

Ohio Department of Job and Family Services

Ohio Office of Unemployment

Ohio Department of Medicaid

Live Chat with a Child Support representative from 10:00am to 2:00pm Monday through Friday 

Contact Us: 216-443-5100

Case Information
Make A Payment
Paternity Establishment
Putative Father Registry
Administrative Hearings
Enforcement Information

Apply online: 
or Contact Us: 844-640-OHIO (6446)

Aged, Blind & Disabled Medicaid
Child Care Assistance
Prevention, Retention & Contingency (PRC) Program
Supplemental Food Assistance Program (SNAP)
Ohio Benefits
Ohio Works First Assistance
Utility Assistance


Ohio Benefits



  •  Visit to apply for food, medical, cash, and childcare assistance. Available 24 hours, 7 days a week.
  • Link an existing case with the online portal to manage your case online.


  • Call the Eligibility Contact Center at 1-844-640-OHIO (6446) for real-time eligibility and case changes for food, cash and medical assistance. Available Monday - Friday 8:00a.m. to 4:00p.m.
  • Use the integrated voice response (IVR) to verify current food and cash benefit amounts, sign up for text message alerts, and more.

Local Libraries

Neighborhood Family Service Centers

For information about the Health Insurance Marketplace:

Upcoming Events

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Recent News

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