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Paternity & Support Establishment
If you Received an Appointment Letter
Please bring photo identification, social security cards, birth certificates, and/or birth letter from the hospital for the child(ren). If applicable, bring custody or guardianship papers, marriage certificate, and/or divorce decree. Please bring all information regarding the other party.
If you are unable to keep your scheduled appointment, please call prior to the appointment date to reschedule. If you fail to appear, your cash assistance case may be sanctioned, which may result in a delay of your cash benefits.
If you are under the age of 18 your parent or legal guardian must accompany you.
What you Need to Know About Establishing Paternity
There are two (2) ways to establish paternity:
- An unwed mother and father may come to the Agency to sign an Acknowledgment of Paternity Affidavit which is a legal document to establish paternity. Both parties must provide photo identification and the child’s birth certificate and sign the document before a notary.
- The second method of establishing paternity is through DNA genetic testing. A mouth swab is performed on all parties. The results will be mailed to the parties within thirty (30) days of all parties being tested. If you have not received your genetic testing results, or if you have missed your genetic testing date, please contact the Genetic Testing Unit at (216)553-5112. If one or more parties do not appear for two (2) genetic test appointments, your case may be filed in Juvenile Court. It could take up to 12 weeks to be filed at Juvenile Court.
What you Need to Know About Establishing an Order for Support
Once paternity has been established and you wish to pursue an order for support come in to our main office at 1640 Superior Avenue in Cleveland or one of our Neighborhood Family Service Center office locations between the hours of 8:00 AM and 3:30 PM (you do not need an appointment). You will need to bring photo identification, social security cards, and birth certificates for the child(ren). If applicable, bring custody or guardianship papers, marriage certificate, and/or divorce decree. Please bring all information regarding the other party.
Change of Address or Employment
Please contact our customer service department at 216-443-5100 to provide new information on the other party or yourself. Please have your case number or social security number available.
If you Received a Case Closure Letter
If you have received a Case Closure Letter and have current information on the other party, please contact the Support Officer named on the letter. Please have your case number or social security number ready.
If you are a Caretaker or Guardian
If you are a caretaker interested in establishing a support order please bring your custody/guardianship papers, photo identification, social security cards, and any information regarding the non-custodial parents to your appointment or you may walk-in to one of our Neighborhood Family Service Centers between the hours of 8:00 AM and 3:30 PM or to our main office at 1640 Superior Avenue in Cleveland.
Neighborhood Family Service Centers
The following is a list of child support phone numbers for the Neighborhood Family Service Centers:
- Westshore - 9830 Lorain Ave, Cleveland Ohio - 216-939-2476.
- Old Brooklyn – 4261 Fulton Pkwy, Cleveland Ohio - 216-635-2934
- Southgate – 5398 ½ Northfield Rd Maple Hts., Ohio - 216-518-4938
- Fairfax – 8100 Quincy Ave, Cleveland Ohio - 216-391-5874
DNA Genetic Testing
Parties can be tested on the same day at our main office at 1640 Superior Avenue, Cleveland, Ohio 44114 if:
Child Support Enforcement Agency Establishing Paternity with Child Support Services
- The mother and child are both in attendance
- The alleged father comes in for services
- Arrival is before 3 PM.
CSEA Establishing Paternity en español