The fastest service is through the Online Portal for Ohio Benefits

Upcoming Events

We Hire Local - Linkedin & Networking 101
Participant Orientation Young Adult Resource Center
We Hire Local - How to Ace Phone Interviews
Cleveland Clinic Hiring Event Employer Talk
View Full Calendar

You are here: Home > Child Support Services > Employers


Download and print the: Employer Quick Reference Guide 

Mandatory Electronic Remittance

In an effort to make the remittance of child support payments Faster, Simpler and Safer, on October 16, 2009, legislation went into effect to mandate child support payments be remitted electronically. This legislation affects you as an employer if you employ fifty or more employees and you remit child support for at least one employee. However, remitting electronically is beneficial to all employers. Remitting child support payments electronically will:  
  • Streamline the remittance of child support withholdings;  
  • Reduce the amount of time employers spend withholding child support obligations;  
  • Be safer than writing and mailing checks; and  
  • Reduce costs associated with remitting child support.
In order to meet the State’s requirements, the State offers two methods to remit child support electronically:
  1. Pay by Checking Account Debit

    To make a payment by checking account debit, visit Aside from a one-time $2.50 registration fee, there is no charge for payments sent to Ohio CSPC (Child Support Payment Central); however, you may pay a nominal fee for payments remitted to other states. Please allow seven (7) days for your first payment to be received by Ohio CSPC. Subsequent payments will be received by Ohio CSPC within 1-2 business days. The ExpertPay web site has additional details about fees and the general use of this site.
  2. Pay by National Automated Clearing House Association (NACHA) approved ACH Credit

    You may also make electronic payments via ACH credit in either the CCD+ or CTX 820 file format. To remit via ACH credit, verify that your payroll software and your financial institution have the capability to remit in one of the two approved formats. These two approved formats allow for the employee name, case number and Social Security Number to travel with the payment so that Ohio CSPC can accurately apply the funds to the correct case. Many software companies have already developed their payroll software with these capabilities included. If you have questions, contact your software provider or financial institution for assistance.

    Before you send your first electronic payment, you must complete and return the Employer Registration for Electronic Funds Transfer.
Additional information regarding electronic payments is available in the Employer Electronic Payment Guide.

If you have questions about electronic payments, please call CSPC Customer Support at 888-965-2676.

Payments by Mail

If you do not meet the requirements for mandatory electronic remittance, you may remit your payment via personal check, money order, or cashier's check. Make checks payable to Ohio CSPC and mail via standard U.S. mail to:

P.O. Box 182394
Columbus, OH 43218-2394
  • Do not send payments to the County Child Support Enforcement Agencies.
  • If you need to send your payment via overnight delivery, you must use the United States Postal Service’s Express Mail.
  • Returned Deposit Items (RDIs)
    • If you make a support payment by personal check and your check is returned unpaid by your bank, CSPC will contact you to resolve the RDI.
    • The most common forms of RDIs result from Non-Sufficient Funds and Stop Payments.
    • RDIs that are not resolved in a timely manner are referred to the State of Ohio, Attorney General’s Office for collection.
    • As a result of the RDI, your bank account and case number will be “flagged” and no additional personal checks will be accepted. All subsequent payments will have to be made by a secured payment, such as a certified check, money order or cashier's check.

Information That Must be Included with Payments

To ensure prompt and accurate posting to your child support case, please be sure to include the following with your payment:
  • Employee Name
  • Employee Social Security Number (optional)
  • SETS Case Number (10-digit number that begins with a 7)
  • Court Order Number
  • Amount that should be applied to each case (if remitting for more than one case)
You may complete an Employer Remittance Coupon and mail it with your payment or you may create your own remittance statement and attach it to your payment.

Regardless of the method you choose, be sure to include all of the above information.

Reporting Changes in Employee Status

Per ORC sections 3121.036 and 3121.037, changes in an employee’s status must be reported to the County Child Support Agency that administers the order. In the event of a layoff, termination, leave of absence without pay, or any termination pension or retirement benefits, the employer must notify the County Child Support Agency in writing within 10 days of the occurrence. The notice must include the employee’s last known address and anyavailable information regarding a new employer or income source. Failure to notify the County Child Support Agency of significant changes could result in unnecessary legal consequences for the employee.

Multi Order Calculator

The Ohio Child Support Directors' Association offers a "Multi-Order Child Support Calculator for Income Providers/Employers" If you interested in this calculator, click here: