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You are here: Home > Benefit Services > Child Care Assistance Program

Child Care Assistance Program

The Child Care Assistance program helps you pay a portion of your child care expenses each month. Eligibility is based on income and household size. The Child Care Assistance Program gives you the flexibility to choose a child care center, child care home, or care by a relative or other adult based on your family’s individual needs. And that helps you stay on the job, provide care for your children and save money.


Electronic Child Care Card

The Ohio Department of Job and Family Services implemented an Electronic Child Care System called Ohio ECC. You will be in charge of reporting your child's attendance using this swipe card with your child care provider's card reading device. If you are eligible for childcare benefits and have not received your swipe card, please contact the Ohio ECC Caretaker Helpline at 1-888-796-4322 to request a replacement card.

To activate your card, change your pin number, report a lost, stolen or damaged card and to request a replacement card, you must contact the Ohio ECC Caretaker Helpline at 1-888-796-4322.

Here are some important documents about Childcare. Please click on a link to open the documents:  



How to Apply?

You can apply for Child Care Assistance by calling the Cuyahoga Benefits Application Hotline at (216) 416-4440.

You can download the application below, complete it and mail it to 1641 Payne Ave, #200 Cleveland, Ohio 44114.

 Download the Child Care Application


You can apply in person at one of the Neighborhood Family Service Centers.

New applications are processed within 30 days of receipt. You will be mailed a verification checklist for required verification documents. All verification documents must be received within 30 days of the date of your application. Eligibility for a new application is determined at the 130% Federal Poverty Level.

If you are reapplying for childcare benefits a reapplication packet will be mailed to you 45 days prior to the end of your eligibility period. You must return the completed reapplication before your benefits expire. A termination notice will be mailed if the re-application and required verification is not received within 15 days of the end of your eligibility period.

If you submit your re-application after the end of your eligibility period, it is considered a new application and eligibility will be determined at the 130% Federal Poverty Level.

Once certified, if you need to make changes use these forms.  Forms can be faxed to 216-987-8655.


Contact Us

To apply for Child Care Assistance, call (216) 416-4440. For questions about your case, call the Child Care Information Line (216) 987-6929.

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