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Prevention, Retention & Contingency (PRC) Program

What is PRC?

PRC is the "Prevention, Retention and Contingency" Program. The PRC program provides aid and services due to unexpected emergencies.

Who is eligible for PRC?

Eligible recipients must be a U.S. citizen or qualified alien, living with at least one minor child, are pregnant, or are the non-custodial parent of a child. The family’s income must be at or below 200% of the Federal Poverty Level. Liquid assets are also considered.

2020 Poverty Guidelines - Monthly
48 Contiguous States and D.C.

Persons in Household 200% Federal Poverty Level
1 $2,127
2 $2,873
3 $3,620
4 $4,367
5 $5,113
6 $5,860
7 $6,607
8 $7,353

Families applying for PRC must also meet one of the following categories:

  • Emergency Assistance is temporarily available for families affected by COVID-19, through the Prevention, Retention, and Contingency (PRC) program with Temporary Assistance for Needy Families (TANF) funding. While limited funding is available, individuals meeting eligibility requirements may receive funds to help meet essential needs in the form of a voucher. Click here for more information about COVID-19 Emergency Assistance.
  • Employed individuals, persons seeking assistance in order to obtain employment, or persons engaged in post-secondary education in an approved, accredited program.
  • Shelter assistance services for rental assistance and/or security deposits/or utility assistance when there is evidence of a court proceeding, or there is lead poisoning in the house.
  • Families establishing or re-establishing a household through the Cuyahoga County Division of Children and Family Services (DCFS) who have recently obtained custody of a child, or who are participating in a domestic violence or homeless program.
  • Families impacted by natural disasters (as declared by the Governor) Income limits apply for each item. There is a maximum issuance of $1,500 per year.

Who is not eligible for PRC?

Individuals who are not pregnant or who have no minor children, fugitive felons, and those convicted of program fraud, where repayment has not yet occurred.

Application Process and Required Verifications

Applicants must complete and sign an application stating the emergency need and items requested. Before the PRC application is processed, applicants must explore other community resources that may meet their current need. The applicant should contact United Way First Call for Help at (216) 436-2000 or at to see if other resources are available. The caseworker may assist the applicant with this process if needed and will verify that other resources were explored.

Applicants are also required to verify proof of income, minor children and residency. Applicants are responsible for completing all necessary documents and furnishing all available verifications and information. Verification from the source of income must be obtained. Verification provided over the phone is acceptable, with the applicant’s Sharing of Information form submitted.

Benefits will be issued within 30 days of receiving necessary paperwork, if found eligible.

Where do you apply for PRC?

Ohio Relay Service 711.

For more information or to download an application click here PRC Application Packet.

PRC applications and verifications can be submitted by any of the following methods:

  • Email - Submit as an attachment to
  • Neighborhood Family Service Center Location Drop Boxes
    Virgil E. Brown - 1641 Payne Avenue
    Old Brooklyn - 4261 Fulton Parkway
    Quincy Place - 8111 Quincy Avenue
    Southgate – 3955 Euclid Avenue
    Westshore Opportunity Center Drop-Off Location - 9830 Lorain Avenue
  • Phone - Call (216) 987-7392 to leave a message. Calls are returned to complete an application.
  • Fax - Submit to (216) 987-8655.