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Prevention, Retention & Contingency (PRC) Program

What is PRC?

PRC is the "Prevention, Retention and Contingency" Program. The PRC program provides aid and services due to unexpected emergencies.

Who is eligible for PRC?

Eligible recipients must be a U.S. citizen or qualified alien, living with at least one minor child, are pregnant, or are the non-custodial parent of a child. The family’s income must be at or below 200% of the Federal Poverty Level. This chart can be used as a guide: 2017 Federal Poverty Guidelines Liquid assets are also considered.

Families applying for PRC must also meet one of the following categories:

  • Employed individuals, persons seeking assistance in order to obtain employment, or persons engaged in post-secondary education in an approved, accredited program.
  • Shelter assistance services for rental assistance and/or security deposits/or utility assistance when there is evidence of a court proceeding, or there is lead poisoning in the house.
  • Families establishing or re-establishing a household through the Division of Children and Family Services (DCFS) who have recently obtained custody of a child, or who are participating in a domestic violence or homeless program.
  • Families impacted by natural disasters (as declared by the Governor) Income limits apply for each item. There is a maximum issuance of $1,500 per year.

Who is not eligible for PRC?

Individuals who are not pregnant or who have no minor children, fugitive felons, and those convicted of program fraud, where repayment has not yet occurred.

Application Process and Required Verifications

Applicants must complete and sign an application stating the emergency need and items requested. Before the PRC application is processed, applicants must explore other community resources that may meet their current need. The applicant should contact United Way First Call for Help at (216) 436-2000 or at to see if other resources are available. The caseworker may assist the applicant with this process if needed and will verify that other resources were explored.

Applicants are also required to verify proof of income, minor children and residency. Applicants are responsible for completing all necessary documents and furnishing all available facts and information. Verification from the source of income must be obtained. Phone verification, with the applicant’s Sharing of Information form, is allowed.

Benefits will be issued within 30 days of receiving necessary paperwork, if found eligible. 

  • Online is the easiest and most efficient way to apply. Available 24/7
     (844) 640-OHIO (6446)
  • The Contact Center allows for real-time eligibility and case changes M - F 8:00am to 4:00pm
    Local Libraries
  • Trained Public Benefits Community Navigators are available to help you apply online, over the phone or via fax
    Neighborhood Family Service Centers (please link here
  • Submit a paper application at one of the four centers, M-F 8:30am to 4:30pm

Where do you apply for PRC?

Ohio Relay Service 711.

For more information or to download an application click here PRC Application Packet.

In person at a Neighborhood Family Service Center. You may apply in person between 8:30 a.m. and 4:30 p.m., Monday-Friday.

Neighborhood Family Service Center Locations
Old Brooklyn - 4261 Fulton Parkway
Westshore - 9830 Lorain Avenue
Quincy Place - 8111 Quincy Avenue
Virgil E. Brown - 1641 Payne Avenue
Southgate – 3955 Euclid Avenue