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You are here: Home > Child Support Services > State Hearings

State Hearings

Do you feel the Office of Child Support Services (OCSS) is not handling your case properly or your request for a modification denied unjustly?  If so, a state hearing might be the right way for you to voice your objection.

The Bureau of State Hearings, under the jurisdiction of the State of Ohio Jobs and Family Services, determines if the OCSS has taken the appropriate action on child support cases. Every issue is not appealable to the Bureau of State Hearings, some must go to court.  

The Bureau of State Hearings has no authority to change court orders.

Listed below are the allowable reasons for requesting a state hearing:

IF YOU ARE THE CUSTODIAL OR RESIDENTIAL PARENT, GUARDIAN OR CARETAKER

  1. An application for child support services has been denied, acted upon erroneously, or not acted upon with reasonable promptness.
  2. A recipient of child support services, believes the case has been acted upon erroneously, or not acted upon with reasonable promptness.
  3. The recipient believes that the child support agency has failed to use appropriate establishment or enforcement techniques.
  4. The custodial parent believes that child support collections have not been distributed or disbursed correctly or questions the accuracy of the arrears owed to ODJFS at termination of cash benefits.
  5. The custodial parent believes that child support payments, including payments owed to the custodial parent due to agency error, are not being issued with reasonable promptness.
  6. The custodial parent believes that the child support agency has failed to take action against an employer for failure to promptly forward payments withheld from the absent parent's wages.
  7. The custodial parent disagrees with the results of an investigation concerning termination of a support order.
  8. The custodial parent disagrees with the child support agency’s decision to close the child support case.  

IF YOU ARE THE NON CUSTODIAL PARENT

  1. Services for establishing paternity have been denied.
  2. The child support agency has refused to review the noncustodial parent's support order for modification.
  3. The noncustodial parent disagrees with the results of an investigation concerning termination of a support order.
To find out more information on State Hearings, please click here. It will take you to the Ohio Department of Jobs and Family Services, Bureau of State Hearings, web site. It’s very helpful in understanding the State Hearing process.


Child Support Enforcement Agency Interstate Cases



CSEA UIFSA en español (Ley Interestatal Uniforme de Apoyo a la Familia)