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Staff

Benefits 
 Automated Information Line  216-987-7000
 Ohio Direction Card  1-866-386-3071
 State Hearings  216-987-7205
 216-987-7725
 Cuyahoga Benefits Application Hotline  216-416-4440
 Fraud Hotline  216-987-6950
 Child Care Information  216-987-6929
 Jobs, Education and Training  216-987-7316
 Specialized Medicaid Benefits Center  216-987-7075
 Ohio Relay Service   711
 Office of Child Support Services
 Customer Service Call Center  216-443-5100
 E-Quick Pay Card  800-503-1283
 Payment Information  800-860-2555
 Administrative Hearing Unit  216-443-5234
 Custody Mediation  216-443-5282
 Fatherhood Initiative  216-348-3967
 Neighborhood Family Service Centers (NFSC)
 Workforce Opportunity Resource Center
 Virgil E. Brown Building
 1641 Payne Avenue, Suite 120A
 Cleveland, Ohio 44114
216-987-6578
 Quincy Place
 8111 Quincy Avenue
 Cleveland, Ohio 44104
 216-391-5027
 Old Brooklyn
 4261 Fulton Parkway
 Brooklyn, Ohio 44144
 216-635-2918
 Southgate
 Jane Edna Hunter Building
 3955 Euclid Ave.
 Cleveland, Ohio 44115
216-881-4416

 Virgil E. Brown
 1641 Payne Avenue
 Cleveland, Ohio 44114
 216-987-6978
 Westshore (document drop-off center)
 9830 Lorain Avenue
 Cleveland, Ohio 44102
 216-939-2523
 Office of Customer Relations
 1641 Payne Avenue, Room 390
 Cleveland, Ohio, 44114
Valerie Baker, Manager
CuyahogaCustomerRelations@jfs.ohio.gov
 Main Line: 216-802-2810
 Fax Line: 216-987-6699
 Manager Phone Line: 216-802-2817
 Quincy Place  561-5571
 561-5618 (F)
 Jobs, Education & Training (JET)  987-6681
 987-6699 (F)
 Southgate  881-4375
 518-4815 (F)
 Old Brooklyn  635-2937
 635-2925 (F)
 Westshore  939-2483
 939-2482 (F)
 Virgil E. Brown  987-8274
 987-6633(F)
 Child Care Unit  987-8659
 987-6699 (F)
 Specialized Medicaid Benefits Center    987-8208
 987-6699 (F)
 Office of Community Engagement
 Aída C. Idiáquez, Manager  216-987-8433 
 Community Outreach Information Line  216-987-7010
 Ohio Means Jobs Full Service Centers
 11699 Brookpark Road
 Cleveland, Ohio 44130
 Monday  8:00 am – 7:00  pm
 Tuesday   8:00 am – 6:00  pm
 Wednesday  8:00 am – 6:00  pm
 Thursday  8:00 am – 6:00  pm
 Friday  8:00 am – 5:00  pm
 216-898-1366
 Ohio Means Jobs
Ohio Means Jobs