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You are here: Home > Benefit Services > Prevention, Retention & Contingency (PRC) Program

Prevention, Retention & Contingency (PRC) Program

What is PRC?

PRC is the "Prevention, Retention and Contingency" Program. The PRC program provides aid and services due to unexpected emergencies.

Who is eligible for PRC?

Eligible recipients must be a U.S. citizen or qualified alien, living with at least one minor child, are pregnant, or are the non-custodial parent of a child. The family’s income must be at or below 200% of the Federal Poverty Level (see chart on page 2). Liquid assets are also considered.

Families applying for PRC must also meet one of the following categories:

1. Employed individuals, persons seeking assistance in order to seek employment, or persons engaged in post-secondary education in an approved, accredited program. Items available:

           * Vehicle repair, clothing for work or training programs, and education related equipment

2. Shelter Assistance Services for rental assistance and/or security deposits when there is evidence of a court proceeding, or there is lead poisoning in the house. Items available:
           *  Rental assistance or security deposit

           * Utility assistance (must have a shut-off notice; available 1 time per calendar year per utility; not available during HEAP season)

3. Families establishing or re-establishing a household (through the Department of Children and Family Services, have recently obtained custody of a child, or who are participating in a domestic violence or homeless program). Items available:

          * Rental assistance (domestic violence issue), furniture, appliances (not including entertainment-related appliances), stoves, refrigerators,children’s beds, and children’s clothing

4. Families impacted by Natural Disasters (as declared by the Governor) or Fires.Items available:
           * Rental assistance or security deposit, furniture, appliances (not including entertainment-related appliances), stoves, refrigerators, children’s beds, and children’s clothing

    Income limits apply for each item. There is a maximum issuance of $1,500 per year.

    Who is not eligible for PRC?

    Individuals who are not pregnant or who have no minor children, fugitive felons, and those convicted of program fraud, where repayment has not yet occurred.

    2016 Federal Poverty Guidelines/Income Limits

     Family Size  Gross Annual Income Limit
     1  $11,880
     2  $16,020
     3  $20,160
     4  $24,300
     5   $28,440
     6   $32,580
     7   $36,730
     8    $40,890 

    For families/households with more than 8 persons, add $4,160 for each additional person

    Application Process and Required Verifications

    Applicants must complete and sign an application stating the emergency need and items requested. Before the PRC application is processed, applicants must explore other community resources that may meet their current need. The applicant may contact United Way First Call for Help at (216) 436-2000 or at to see if other resources are available. The caseworker may assist the applicant with this process if needed and will verify that other resources were explored.

    Applicants are also required to verify proof of income, minor children and residency. Applicants are responsible for completing all necessary documents and furnishing all available facts and information. Verification from the source of income must be obtained. Phone verification, with the applicant’s Sharing of Information form, is allowed.

    Benefits will be issued within 30 days of receiving necessary paperwork, if found eligible.  

    Where do you apply for PRC?

    At a Neighborhood Family Service Center. You may apply in person between 8:30 a.m. and 4:30 p.m., Monday-Friday, or call the Cuyahoga Benefits Application Hotline at (216) 416-4440. Ohio Relay Service 711.

    Where are the Neighborhood Family Service Center Locations?

    Old Brooklyn - 4261 Fulton Parkway
    Westshore - 9830 Lorain Avenue  
    Quincy Place - 8111 Quincy Avenue
    Virgil E. Brown - 1641 Payne Avenue  
    Southgate - 5398 1/2 Northfield Road